Category: Customer Service Etiquette
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2025 Holiday Tipping Guide
2025 Holiday Tipping Guide Photo by https://www.bankrate.com/credit-cards/news/holiday-tipping-survey/ In Canada, Boxing Day occurs on December 26, a holiday that many Canadians use to tip those who make their lives easier. In Mexico, Aguinaldo (Ah-gee-nahl-doh), represents an annual Christmas bonus equivalent to at least 15 days’ wages that companies are required to pay their employees before…
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English Language Day
English Language Day By Sharon Schweitzer The English Project launched the world’s first-ever English Language Day on October 13th in 2009. English Language Day is celebrated to commemorate October 13th, 1362, when Parliament was opened for the first time by a speech in English, instead of French. In the same Parliament, a Statute…
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South Korea Hangul Day
South Korea Hangul Day By Sharon Schweitzer South Korea Hangul Day, also known as Korean Alphabet Day, is observed annually on October 9th. It’s a national holiday to commemorate the invention and proclamation of the Korean alphabet, known as Hangul (or Hangeul). It’s also celebrated in North Korea on January 15th as ‘Chosun-gul’…
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International Day of Peaceful Communication, World Architecture Day
International Day of Peaceful Communication, World Architecture Day By Sharon Schweitzer International Day of Peaceful Communication was founded by Ruben M. West in 2019. The day was created to raise awareness of the power of peaceful communication. The celebrations intend to promote peaceful communication as the norm for families and communities as well…
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National German-American Day
National German-American Day By Sharon Schweitzer and Polina Anastassieva This German-U.S. American heritage holiday commemorates the thirteen German-Mennonite families from Krefeld who landed in Philadelphia, Pennsylvania, On October 6th, 1683, these families established the first German settlement in the original thirteen colonies. They named it Germantown. It was during these early years of…
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National Body Language Day
National Body Language Day By Sharon Schweitzer Body language is a form of communication in which physical behaviors instead of words, are used to express information. This includes facial expressions, postures, gestures, eye movements, touch, and the use of space. Body language is all about nonverbal communication, which is far more effective than…
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International Translation Day
International Translation Day By Sharon Schweitzer The role of a translator is indispensable in maintaining productive, positive, and clear interpersonal communication in international circles. From translating sensitive documents to the lyrics of your favorite K-Pop song, translators are the foundation of international peace deals and global media consumption. International Translation Day honors the…
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European Day of Languages
European Day of Languages By Sharon Schweitzer In 1997, the idea of organizing a campaign to convince the general public of the importance of learning more languages was born. This idea arose at the conference on Language learning for a new Europe, which launched the Common European Framework of Reference for languages (C.E.F.R.)…
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International Day of Sign Languages
International Day of Sign Languages By Sharon Schweitzer The International Day of Sign Languages is celebrated on September 23rd by the United Nations. It is commemorated on this day since the World Federation of the Deaf (WFD) was founded on this day in 1951, as a result of efforts by the WFD in…
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Global Company Culture Day
Global Company Culture Day By Sharon Schweitzer The concept of corporate culture, or company culture, was developed at the beginning of the 1980s and gained popularity by the 1990s. The term was used by managers, sociologists, and other academics to describe the culture of a particular company. This culture includes beliefs, behaviors, value…