Concierge and Guest Services Tips

International Customs Day

By |2024-01-26T14:45:30-06:00January 26th, 2024|Annual Monthly or Day Observance, Bridging the Cultural Divide, Business and the Environment, Concierge and Guest Services Tips, Cross-Cultural, Culture, Culture and Commercialism, diversity, Environment, Global, global competency, Goals, Inclusion, Intercultural, intercultural competence, International Observances, International Protocol, International Travel Tips, Observances - Monthly & Daily, Relationship Building, Relationships, Travel, United States, US Observances|

International Customs Day   By Sharon Schweitzer International Customs Day is celebrated on January 26th every year and was initiated by the World Customs Organization (W.C.O.) in 1983, which was the 30th anniversary of the inaugural session of the Customs Co-operation Council (CCC). The CCC was renamed the World Customs Organization (WCO) in 1994. The [...]

Intercultural Etiquette Holiday Guide

By |2023-12-04T10:37:30-06:00December 4th, 2023|Annual Monthly or Day Observance, Business Etiquette, Concierge and Guest Services Tips, Cross-Cultural, Cross-Cultural Tips for Doing Business in, Culture, Culture and Commercialism, Customer Service Etiquette, gift-giving, Global, Global Etiquette, Global Tipping, Holiday Season, Intercultural, intercultural competence, International Protocol, Relationship Building|

Intercultural Etiquette Holiday Guide     By  Sharon Schweitzer While any time is a good time to show your appreciation for someone who regularly makes your life easier and more enjoyable, the holidays traditionally are the time to express your gratitude in the form of cash or a gift. By no means is holiday tipping [...]

5 Customer Service Modern Manners Tips

By |2018-10-11T14:54:45-05:00July 28th, 2017|Business Etiquette, Career Tips, Concierge and Guest Services Tips, Customer Service Etiquette, Lifestyle, Social Etiquette|

A large part of being a good customer service agent is remaining professional in the most difficult situations and learning how to respectfully represent the customer and company.

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