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Protocol is crucial when communicating, negotiating and socializing in the global marketplace.

This interactive International Protocol workshop helps professionals compete in a global economy. Protocol and personal diplomacy are essential when working abroad. Learn and put into action:

  • Etiquette and Protocol Intelligence
  • First Impressions
  • Rank and Status Awareness & Forms of Address
  • International Business Card Protocol
  • Global Business Customs and Terminology
  • Electronic Communications
  • Global Business Introductions
  • Professional Handshakes, Eye Contact & Gestures to Avoid
  • Global Communication Styles & Conversation Skills
  • Gift Giving Protocol
  • Cultural Awareness
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