Customer Service Etiquette

Art of Conversations in the Millennial Age

By |2018-10-11T14:54:32-05:00December 4th, 2017|Bridging the Cultural Divide, Business Etiquette, Career Tips, Cross-Cultural, Culture and Commercialism, Customer Service Etiquette, global competency, Interview Etiquette, Language and Culture, Lifestyle, Millennials, Modern Manners, Networking, Office Culture, Phone Etiquette and Protocol, University Students, Workplace Diversity, Workplace Etiquette|

To dispel this stereotype and strengthen millennial interpersonal skills, avoid these four modern communication mishaps.

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Five Common Handwashing Mistakes in the Workplace

By |2018-10-11T14:54:32-05:00December 1st, 2017|Annual Monthly or Day Observance, Business and the Environment, Business Etiquette, Career Tips, Coffee, Customer Service Etiquette, Gracious Living, Houseguest Etiquette, Lifestyle, Millennials, Modern Manners, Observances - Monthly & Daily, Office Culture, Social Etiquette, Workplace Etiquette|

The winter months are prime time for many common illnesses. If offices work together to promote thorough handwashing, employees might avoid strep throat or the flu.

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Kindness in the Workplace

By |2018-10-11T14:54:35-05:00November 10th, 2017|Bridging the Cultural Divide, Culture, Customer Service Etiquette, global competency, International Protocol, Interview Etiquette, Lifestyle, Millennials, Modern Manners, Networking, Office Culture, Relationship Building, Relationships, Social Etiquette, Travel Etiquette, Workplace Diversity, Workplace Etiquette|

While spreading kindness is good, it’s better to find simple ideas on a daily basis. Here are 5 ways you can carry on workplace goodwill, even after World Kindness Day

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Sharon Schweitzer’s 2017 Holiday Tipping Guide & Checklist

By |2018-11-15T16:18:45-06:00November 8th, 2017|Business Etiquette, Culture, Customer Service Etiquette, Global Etiquette, Global Tipping, Lifestyle, Modern Manners, Social Etiquette|

Drafting your holiday tipping plan can be daunting, but fear not--this guide is thorough enough to help anyone navigate holiday tipping. There’s no hard and fast rule about how much or who to tip in the U.S.

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Building Better Businesses: Modern Ethics for Employers

By |2018-10-11T14:54:37-05:00November 2nd, 2017|Business and the Environment, Business Etiquette, Career Tips, Culture, Customer Service Etiquette, Lifestyle, Modern Manners, Relationship Building, Relationships, Social Etiquette, TX Business Etiquette, Workplace Etiquette|

For business owners, this rising trend means paying extra attention to company values and ethics, to avoid alienating potential employees and customers. In order to boost your business’ ethical transparency, respect modern business ethics as follows.

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Get to Know Your Customers Day

By |2018-10-11T14:54:39-05:00October 17th, 2017|Annual Monthly or Day Observance, Business Etiquette, Career Tips, Cross-Cultural, Customer Service Etiquette, Gracious Living, Lifestyle, Modern Manners, Networking, Observances - Monthly & Daily, Relationships, Social Etiquette, Workplace Etiquette|

Customers are an important part of any business, they are the ones who help build the company and keep the doors open. Getting to know them and finding ways to keep them coming back is crucial to a successful business.

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Five Ways to Recover from Face-to-Face Mishaps

By |2018-10-11T14:54:42-05:00September 26th, 2017|Annual Monthly or Day Observance, Business Etiquette, Customer Service Etiquette, Dining, Interview Etiquette, Lifestyle, Modern Manners, Observances - Monthly & Daily, Office Culture, Phone Etiquette and Protocol, Social Etiquette, Workplace Etiquette|

When we make mistakes in the workplace, it says more about how we fix them than the actual mistake itself. For National Courtesy Month, we are sharing a two-blog series on how to recover from accidents that happen at work.

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The Importance and Value of Business Networking

By |2018-10-11T14:54:45-05:00August 3rd, 2017|Business Etiquette, Career Tips, Customer Service Etiquette, Networking, Office Culture, Relationship Building, Workplace Etiquette|

By growing your network, opportunities arise, business partners appear, connections are made and trust is garnered in the local community

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5 Customer Service Modern Manners Tips

By |2018-10-11T14:54:45-05:00July 28th, 2017|Business Etiquette, Career Tips, Concierge and Guest Services Tips, Customer Service Etiquette, Lifestyle, Social Etiquette|

A large part of being a good customer service agent is remaining professional in the most difficult situations and learning how to respectfully represent the customer and company.

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