Customers are an important part of any business, they are the ones who help build the company and keep the doors open. Getting to know them and finding ways to keep them coming back is crucial to a successful business.
When we make mistakes in the workplace, it says more about how we fix them than the actual mistake itself. For National Courtesy Month, we are sharing a two-blog series on how to recover from accidents that happen at work.
By growing your network, opportunities arise, business partners appear, connections are made and trust is garnered in the local community
A large part of being a good customer service agent is remaining professional in the most difficult situations and learning how to respectfully represent the customer and company.