Category: Customer Service Etiquette

  • Libraries Remember Day

    Libraries Remember Day

    Libraries Remember Day   By Sharon Schweitzer   Libraries represent knowledge and equal access to that knowledge. They also stand for freedom of expression, a celebration of diversity, preservation of heritage, and hope for the future. A library represents everything that stands firmly against terrorism, hatred, bigotry, and fanaticism. Thus, it was decided that on…

  • National Read a Book Day

    National Read a Book Day

    National Read a Book Day   By Sharon Schweitzer   National Read a Book Day is observed annually on September 6th. This day invites us ALL to grab a book we might enjoy and spend the day reading. In 1996, the Library of Congress created the holiday to focus on the benefits of reading.  There…

  • Global Talent Acquisition Day

    Global Talent Acquisition Day

    Global Talent Acquisition Day   By  Sharon Schweitzer   Global Talent Acquisition Day is celebrated on the first Wednesday of September. It recognizes those who work in talent acquisition. KRT Marketing Agency, in conjunction with The Association for Talent Acquisition Professionals (ATAP), founded Global Talent Acquisition Day in 2018. Together they desired to thank those…

  • National Rice Month

    National Rice Month

    National Rice Month   By Sharon Schweitzer   We celebrate National Rice Month throughout the entire month of September. With over 40,000 kinds that grow on every continent, except in Antarctica, what a way to discover as many varieties as possible! The history of National Rice Month dates back to 1991 when President George H.W.…

  • Back to School Tips

    Back to School Tips

    Back to School Tips   By Sharon Schweitzer   Going back to school after a break often brings with it a range of emotions, including feelings of excitement, stress, curiosity, and the like. Keep in mind that you are not alone in the onerous university process. Your professors are invaluable resources. Knowing how to effectively…

  • South Korea on the World’s Stage

    South Korea on the World’s Stage

    South Korea on the World’s Stage    By Polina Anastassieva, Sharon Schweitzer   This past July, in partnership with the World Affairs Council of Austin, St. Edward’s University, Stratfor, and Neil-Cochran Museum, an event on South Korea was held. The two speakers, Dr. Jooyoun Lee, a professor at St. Edward’s University, and Roger Baker, an…

  • International Day of Friendship

    International Day of Friendship

    International Day of Friendship   By Sharon Schweitzer   The International Day of Friendship was proclaimed in 2011 by the UN General Assembly with the idea that friendship between peoples, countries, cultures and individuals can inspire peace efforts and build bridges between communities. The resolution places emphasis on involving young people, as future leaders, in…

  • South Asian Heritage Month

    South Asian Heritage Month

    South Asian Heritage Month By Sharon Schweitzer   South Asian Heritage Month is held annually from July 18th to August 17th to honor, recognize, and appreciate South Asian history and culture, as well as to comprehend the rich cultural legacy of countries and South Asia. It is also to better comprehend the various heritage of…

  • 8 Tips to Avoid Grammar Blunders in Business Email

    8 Tips to Avoid Grammar Blunders in Business Email

    8 Tips to Avoid Grammar Blunders in Business Email   By Sharon  Schweitzer   Whether writing to upper-level management or to a first-time client, crafting an error-free email can be tricky even for the most educated professionals. Certain grammar mistakes are all too common, while others are more subtle and harder to catch; however, any…

  • International Coaching Week

    International Coaching Week

    International Coaching Week By Sharon Schweitzer   International Coaching week enlightens and encourages individuals and organizations all over the world to understand, explore, test, and discover the possibilities coaching provides. Each year ICW offers a variety of ICW events, webinars, conferences, educational workshops, panel discussions, public coaching demonstrations, pro bono sessions, and many more activities…