Customer Service Etiquette

National Read a Book Day

By |2024-09-06T09:46:48-05:00September 6th, 2024|Annual Monthly or Day Observance, Asia, Asian Pacific, Australia, Author Reviews and Profiles, avoiding international blunders, book recommendations, Bridging the Cultural Divide, Business and the Environment, Business Case for Cross-Cultural Training, Business Etiquette, Career Tips, celebrations, China, Concierge and Guest Services Tips, Cross-Cultural, Cross-Cultural Tips for Doing Business in, Cultural Snapshot, Culture, Culture and Commercialism, Customer Service Etiquette, Czech Republic, diversity, Earth, Environment, Europe, Global, Global Celebrations, global competency, Global Etiquette, Global Traditions, Goals, Gracious Living, Hong Kong, Hungary, Inclusion, Indigenous Peoples, Intercultural, intercultural competence, intercultural training case, International History, International Holidays, International Observances, International Protocol, Japan, Korea, Language and Culture, Legends and Myths, Lifestyle, Malaysia, Modern Manners, Myanmar, Observances - Monthly & Daily, Office Culture, Philippines, Quality time, Relationship Building, Relationships, Self-Awareness, Singapore, Social Etiquette, Social Media, South Korea, Sri Lanka, Strategic Planning, Thailand, Travel, Travel Book Recommendations, TX Business Etiquette, U.S. Holidays, United States, US Observances, Volunteering & Mentoring, Women in Business, Women in the Workforce, Workplace Diversity|

National Read a Book Day   By Sharon Schweitzer   National Read a Book Day is observed annually on September 6th. This day invites us ALL to grab a book we might enjoy and spend the day reading. In 1996, the Library of Congress created the holiday to focus on the benefits of reading.  There [...]

Global Talent Acquisition Day

By |2024-09-04T12:20:14-05:00September 4th, 2024|Annual Monthly or Day Observance, Asia, Asian Pacific, Austin, avoiding international blunders, Bridging the Cultural Divide, Business and the Environment, Business Case for Cross-Cultural Training, Business Etiquette, Career Tips, celebrations, China, Concierge and Guest Services Tips, Cross-Cultural, Cross-Cultural Tips for Doing Business in, Cultural Snapshot, Culture, Culture and Commercialism, Customer Service Etiquette, Czech Republic, diversity, Earth, Environment, Europe, Global, Global Celebrations, global competency, Global Etiquette, Global Traditions, Goals, Gracious Living, Hong Kong, Hosting International Visitors, Inclusion, Intercultural, intercultural competence, intercultural training case, International History, International Holidays, International Observances, International Protocol, Japan, Korea, Language and Culture, Lifestyle, Malaysia, Modern Manners, Myanmar, Networking, Observances - Monthly & Daily, Office Culture, Philippines, Quality time, Relationship Building, Relationships, Self-Awareness, Singapore, Social Etiquette, Social Media, South Korea, Sri Lanka, Technology/Gear, Travel, Travel Etiquette, Traveling Etiquette, U.S. Holidays, United States, US Observances, Women in Business, Women in the Workforce, Workplace Diversity|

Global Talent Acquisition Day   By  Sharon Schweitzer   Global Talent Acquisition Day is celebrated on the first Wednesday of September. It recognizes those who work in talent acquisition. KRT Marketing Agency, in conjunction with The Association for Talent Acquisition Professionals (ATAP), founded Global Talent Acquisition Day in 2018. Together they desired to thank those [...]

National Rice Month

By |2024-09-01T14:31:23-05:00September 1st, 2024|Annual Monthly or Day Observance, Asia, Asian Pacific, avoiding international blunders, Bridging the Cultural Divide, Business and the Environment, Business Case for Cross-Cultural Training, Business Etiquette, celebrations, China, Chinese Culture, Chinese New Year, Concierge and Guest Services Tips, Cross-Cultural, Cross-Cultural Tips for Doing Business in, Cultural Significance of Food, Cultural Snapshot, Culture, Culture and Commercialism, Customer Service Etiquette, Dining, diversity, Earth, Environment, Family time, Festival, gift-giving, Global, Global Celebrations, global competency, Global Etiquette, Global Traditions, Goals, Gracious Living, Holiday Season, Hong Kong, Hosting International Visitors, Inclusion, Intercultural, intercultural competence, intercultural training case, International History, International Holidays, International Observances, International Protocol, International Toasts, International Travel Tips, Japan, Korea, Korean Celebrations, Language and Culture, Legends and Myths, Lifestyle, Malaysia, Modern Manners, Myanmar, Observances - Monthly & Daily, Philippines, Quality time, Relationship Building, Relationships, Religious Celebrations, Self-Awareness, Singapore, Social Etiquette, South Korea, Sri Lanka, Strategic Planning, Thailand, Travel, Travel Etiquette, U.S. Holidays, United States, US Observances|

National Rice Month   By Sharon Schweitzer   We celebrate National Rice Month throughout the entire month of September. With over 40,000 kinds that grow on every continent, except in Antarctica, what a way to discover as many varieties as possible! The history of National Rice Month dates back to 1991 when President George H.W. [...]

Back to School Tips

By |2024-08-26T11:47:05-05:00August 26th, 2024|Annual Monthly or Day Observance, avoiding international blunders, Bridging the Cultural Divide, Business and the Environment, Business Case for Cross-Cultural Training, Business Etiquette, Career Tips, Cross-Cultural, Cross-Cultural Tips for Doing Business in, Cultural Snapshot, Culture, Culture and Commercialism, Customer Service Etiquette, diversity, Earth, Environment, Family time, Global, global competency, Global Etiquette, Global Traditions, Goals, Gracious Living, Graduation, Hosting International Visitors, Inclusion, Intercultural, intercultural competence, intercultural training case, International History, International Observances, International Protocol, International Travel Tips, Language and Culture, Legends and Myths, Lifestyle, Modern Manners, Observances - Monthly & Daily, Office Culture, Quality time, Relationship Building, Relationships, Self-Awareness, Social Etiquette, Social Media, Strategic Planning, Stress, Technology/Gear, Translation, Travel, Travel Etiquette, TX Business Etiquette, United States, University Students, US Observances, Volunteering & Mentoring, Women in Business, Women in the Workforce|

Back to School Tips   By Sharon Schweitzer   Going back to school after a break often brings with it a range of emotions, including feelings of excitement, stress, curiosity, and the like. Keep in mind that you are not alone in the onerous university process. Your professors are invaluable resources. Knowing how to effectively [...]

South Korea on the World’s Stage

By |2024-08-16T09:30:39-05:00August 16th, 2024|Africa, Annual Monthly or Day Observance, Asia, Asian Pacific, Australia, avoiding international blunders, Bridging the Cultural Divide, Business and the Environment, Business Case for Cross-Cultural Training, Business Etiquette, China, Cross-Cultural, Cross-Cultural Tips for Doing Business in, Cultural Snapshot, Culture, Culture and Commercialism, Customer Service Etiquette, diversity, Earth, Environment, Europe, Global, global competency, Global Etiquette, Global Traditions, Goals, Gracious Living, Guest Blog Posts, Hosting International Visitors, Inclusion, Intercultural, intercultural competence, intercultural training case, International History, International Holidays, International Observances, International Protocol, International Travel Tips, Japan, Korea, Korean Celebrations, Language and Culture, Legends and Myths, Lifestyle, Modern Manners, Networking, Observances - Monthly & Daily, Politics, Quality time, Relationship Building, Relationships, Religious Celebrations, Self-Awareness, Social Etiquette, Social Media, South Africa, South Korea, Strategic Planning, Technology/Gear, Translation, Travel, TX Business Etiquette, U.S. Holidays, Uncategorized, United States, US Observances|

South Korea on the World’s Stage    By Polina Anastassieva, Sharon Schweitzer   This past July, in partnership with the World Affairs Council of Austin, St. Edward’s University, Stratfor, and Neil-Cochran Museum, an event on South Korea was held. The two speakers, Dr. Jooyoun Lee, a professor at St. Edward’s University, and Roger Baker, an [...]

International Day of Friendship

By |2024-07-30T08:56:13-05:00July 30th, 2024|'France, Africa, Annual Monthly or Day Observance, Asia, Asian Pacific, avoiding international blunders, Bridging the Cultural Divide, Business and the Environment, Business Case for Cross-Cultural Training, celebrations, China, Cross-Cultural, Cultural Snapshot, Culture, Culture and Commercialism, Customer Service Etiquette, Czech Republic, diversity, Earth, Estonia, Europe, Family time, gift-giving, Global, Global Celebrations, global competency, Global Etiquette, Global Traditions, Goals, Gracious Living, Hong Kong, Inclusion, Intercultural, intercultural competence, intercultural training case, International History, International Holidays, International Observances, International Protocol, Japan, Language and Culture, Lifestyle, Malaysia, Modern Manners, Myanmar, Observances - Monthly & Daily, Philippines, Quality time, Relationship Building, Relationships, Self-Awareness, Singapore, Social Media, South Korea, Thailand, Travel, U.S. Holidays, Uncategorized, United States, US Observances|

International Day of Friendship   By Sharon Schweitzer   The International Day of Friendship was proclaimed in 2011 by the UN General Assembly with the idea that friendship between peoples, countries, cultures and individuals can inspire peace efforts and build bridges between communities. The resolution places emphasis on involving young people, as future leaders, in [...]

South Asian Heritage Month

By |2024-07-09T11:20:25-05:00July 9th, 2024|Annual Monthly or Day Observance, Asia, Asian Pacific, Bridging the Cultural Divide, Business and the Environment, Business Case for Cross-Cultural Training, celebrations, Cross-Cultural, Cultural Snapshot, Culture, Culture and Commercialism, Customer Service Etiquette, diversity, Family time, Global, Global Celebrations, global competency, Global Traditions, Gracious Living, Hong Kong, Inclusion, India, Intercultural, intercultural competence, intercultural training case, International History, International Holidays, International Observances, International Protocol, Japan, Korea, Korean Celebrations, Language and Culture, Legends and Myths, Lifestyle, Malaysia, Myanmar, Observances - Monthly & Daily, Philippines, Relationship Building, Relationships, Singapore, South Korea, Sri Lanka, Thailand, Travel, U.S. Holidays, United States, US Observances|

South Asian Heritage Month By Sharon Schweitzer   South Asian Heritage Month is held annually from July 18th to August 17th to honor, recognize, and appreciate South Asian history and culture, as well as to comprehend the rich cultural legacy of countries and South Asia. It is also to better comprehend the various heritage of [...]

8 Tips to Avoid Grammar Blunders in Business Email

By |2024-06-05T16:17:22-05:00June 5th, 2024|Author Reviews and Profiles, avoiding international blunders, Bridging the Cultural Divide, Business and the Environment, Business Case for Cross-Cultural Training, Business Etiquette, Career Tips, Cross-Cultural, Cross-Cultural Tips for Doing Business in, Culture, Culture and Commercialism, Customer Service Etiquette, Email Etiquette, Global, Global Etiquette, Intercultural, intercultural competence, International Observances, Language and Culture, Modern Manners, Networking, Relationships, Social Etiquette, Translation, United States, US Observances, Workplace Etiquette|

8 Tips to Avoid Grammar Blunders in Business Email   By Sharon  Schweitzer   Whether writing to upper-level management or to a first-time client, crafting an error-free email can be tricky even for the most educated professionals. Certain grammar mistakes are all too common, while others are more subtle and harder to catch; however, any [...]

International Coaching Week

By |2024-05-21T10:37:44-05:00May 21st, 2024|Annual Monthly or Day Observance, avoiding international blunders, Bridging the Cultural Divide, Business and the Environment, Business Case for Cross-Cultural Training, Business Etiquette, Cross-Cultural, Culture, Customer Service Etiquette, diversity, Earth, Global, Global Etiquette, Goals, Gracious Living, Hosting International Visitors, Inclusion, Intercultural, intercultural competence, intercultural training case, International History, International Observances, International Protocol, Language and Culture, Lifestyle, Modern Manners, Networking, Observances - Monthly & Daily, Office Culture, Relationship Building, Relationships, Social Etiquette, Sport Etiquette, Strategic Planning, Travel Etiquette, United States, US Observances, Volunteering & Mentoring|

International Coaching Week By Sharon Schweitzer   International Coaching week enlightens and encourages individuals and organizations all over the world to understand, explore, test, and discover the possibilities coaching provides. Each year ICW offers a variety of ICW events, webinars, conferences, educational workshops, panel discussions, public coaching demonstrations, pro bono sessions, and many more activities [...]

Intercultural Etiquette Holiday Guide

By |2023-12-04T10:37:30-06:00December 4th, 2023|Annual Monthly or Day Observance, Business Etiquette, Concierge and Guest Services Tips, Cross-Cultural, Cross-Cultural Tips for Doing Business in, Culture, Culture and Commercialism, Customer Service Etiquette, gift-giving, Global, Global Etiquette, Global Tipping, Holiday Season, Intercultural, intercultural competence, International Protocol, Relationship Building|

Intercultural Etiquette Holiday Guide     By  Sharon Schweitzer While any time is a good time to show your appreciation for someone who regularly makes your life easier and more enjoyable, the holidays traditionally are the time to express your gratitude in the form of cash or a gift. By no means is holiday tipping [...]

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