Category: Customer Service Etiquette
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Sharon Schweitzer’s 2017 Holiday Tipping Guide & Checklist
Drafting your holiday tipping plan can be daunting, but fear not–this guide is thorough enough to help anyone navigate holiday tipping. There’s no hard and fast rule about how much or who to tip in the U.S.
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Building Better Businesses: Modern Ethics for Employers
For business owners, this rising trend means paying extra attention to company values and ethics, to avoid alienating potential employees and customers. In order to boost your business’ ethical transparency, respect modern business ethics as follows.
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Get to Know Your Customers Day
Customers are an important part of any business, they are the ones who help build the company and keep the doors open. Getting to know them and finding ways to keep them coming back is crucial to a successful business.
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Five Ways to Recover from Face-to-Face Mishaps
When we make mistakes in the workplace, it says more about how we fix them than the actual mistake itself. For National Courtesy Month, we are sharing a two-blog series on how to recover from accidents that happen at work.
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The Importance and Value of Business Networking
By growing your network, opportunities arise, business partners appear, connections are made and trust is garnered in the local community
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5 Customer Service Modern Manners Tips
A large part of being a good customer service agent is remaining professional in the most difficult situations and learning how to respectfully represent the customer and company.