The SIETAR-USA 2014 annual conference “Pioneering Intercultural Leadership: From Awareness to Action” was held in the beautiful city of Portland, Oregon recently. “Learning and awareness are never enough; action is what makes a difference in our world.” One of the most fascinating speakers was Joseph Shaules of Japan Intercultural. His new book is The Intercultural [...]
It is Austin’s third year to host Formula 1 and the Austin Grand Prix at the Circuit of the Americas. We have learned much as business owners about intercultural awareness over these past few years since F1 came our way, and have improved our international visitor hosting skills considerably. 300,000 visitors are expected from Friday, [...]
Below is Part 2 of an article I penned for NSide Texas Business Magazine: Last week, I outlined some tried-and-true tips for jumping into the world of networking. This week, I offer my 5 top pointers for what to do once you are at a networking event. 1. Have an Agenda: Plan ahead and know [...]
Below is Part 1 of an article I penned for NSide Texas Business Magazine: "You can make more friends in two months by becoming interested in other people, than you can in two years by trying to get other people interested in you." -- Dale Carnegie How to Win Friends and Influence People Recently, a [...]
Below is the second half of an article I penned for the July/August edition of NSide Texas Business Magazine. Whether you have just graduated or are up for a promotion, consider these modern etiquette guidelines to ensure that your behavior never takes you out of the running for a business opportunity: Avoid nail trimming at [...]
Below is Part 1 of an article I penned for the July/August edition of NSide Texas Business Magazine: THREE OF US were arriving for a proposal presentation in midtown Manhattan. Two of us calmly stepped out of the taxi when the front seat passenger erupted into an angry argument over the fare. We offered to [...]
As the cold weather continues, our thoughts turn to a nice, hot cup of tea. This is the first part of a two part series on Tea Etiquette. Tea became popular thousands of years ago. Although there is no known date for the discovery of tea, a popular legend attributes it to Chinese Emperor Shen [...]
As promised, I present to you the final 4 tips on Workplace Etiquette that I outlined in a recent article for NSIDE Austin Business Magazine. Don’t be the one responsible for leftover cod and curried peas at your next working session! 1. Handle Problems & Discussions Privately: At the convention, Joe seems to live at [...]
Below is the first of two parts of an article I recently contributed to NSIDE Austin Business Magazine: The office was humming quietly. Our team was working diligently toward the deadline. It was getting late, but we were determined not to let the ever-growing task at hand overflow into the weekend. We each individually proof-read [...]
Ever talk to someone who “sounded nice?” What about someone you disliked without ever meeting in person? Our voices carry a tremendous amount of emotion and tonal information that other forms of technology, like email, do not convey. This is great because it leads to fewer misunderstandings – but it can also catch people [...]
