Formula1

Bridging the Cultural Divide with International Customers (Part 2)

By |2018-10-11T14:55:20-05:00August 28th, 2012|Formula 1, Grand Prix, United States|

In last week's post, I began the big task of ensuring that our International Formula 1 visitors feel comfortable in Austin. We Austinites know we are full of charm -- the goal is to show this hospitality while also keeping ourselves out of trouble in a social situation! Here are a few more points I [...]

Bridging the Cultural Divide with International Customers (Part 1)

By |2018-10-11T14:55:20-05:00August 23rd, 2012|Formula 1, Grand Prix, United States|

The excitement is building, as many international visitors have already bought their tickets to come to Austin in November for our first ever Formula 1 race weekend! I was honored when the City of Austin asked me to help prepare our local hospitality businesses and service professionals for interacting with our guests from other countries. [...]