international-flagsDo you know how to properly share your business card with a Japanese customer or the protocol for negotiating a contract in Singapore? Protocol awareness and personal diplomacy are crucial skills when traveling internationally and international etiquette is crucial when communicating, negotiating and socializing in the international marketplace.

This interactive workshop trains professionals to stand out in a global economy that demands mental flexibility and awareness. Put such practices into action:

  • Etiquette & Protocol Intelligence
  • First Impressions
  • Rank and Status Awareness
  • International Business Card Protocol
  • Global Business Customs & Terminology
  • Electronic Communications
  • Global Business Introductions
  • Gestures to Avoid
  • Forms of Address
  • Eye Signals and Eye Contact
  • Professional Handshakes
  • Global Communications Styles
  • Global Conversation Skills
  • Gift Giving Protocol
  • Cultural Awareness
Contact us about this course

Recent Blog Posts

  • hbmlsb-uhqy-ronda-darby

Why Presidents’ Day Is Important to Your U.S. American Colleagues: Quiz

Presidents’ Day was originally known as Washington Day and celebrated on February 22 to honor the birthday of the nation’s first president, George Washington. After Abraham Lincoln was assassinated in 1865, the U.S started celebrating […]

  • Dubai at Night Sophia Syed

Dubai: 3 Cross Cultural Tips for Business Success

Glitz, glamour, and fashion—the top three things that come to mind when we think of Dubai. Not only is this popular city home to the Burj Khalifa, the world’s tallest building, and Dubai Mall, the globe’s biggest […]