Phone Etiquette and Protocol

How to Have a Successful Conversation

By |2024-03-13T10:00:03-05:00March 13th, 2024|avoiding international blunders, Bridging the Cultural Divide, Business and the Environment, Business Etiquette, Cross-Cultural, Culture, Culture and Commercialism, Environment, global competency, Global Etiquette, Intercultural, intercultural competence, Language and Culture, Lifestyle, Phone Etiquette and Protocol, Relationship Building|

How to Have a Successful Conversation   By Sharon Schweitzer   4 Keys to a Successful Outcome The lion’s share of the work in any conflict conversation is work self-reflection Even when the conversation begins smoothly, Regardless of how well the conversation begins, remain calm and cool. This is where your power lies.   #1: [...]

National Etiquette Week: Phasing Out Phubbing

By |2018-10-11T14:54:23-05:00May 8th, 2018|Annual Monthly or Day Observance, Lifestyle, Millennials, Modern Manners, Observances - Monthly & Daily, Phone Etiquette and Protocol, Relationships, Self-Awareness, Social Etiquette, Technology/Gear, U.S. Holidays, US Observances|

From social media sound-offs and flash news updates, to texts and live streams, our screens tend to attract more of our attention than the offline world. The information age offers incredible opportunities to stay connected and up to date. What happens when our digital devices overtake our real-life interactions? It turns out that there’s a [...]

Corporate Telephone Etiquette: A Wake Up Call for Millennials

By |2018-10-11T14:54:31-05:00December 12th, 2017|avoiding international blunders, Bridging the Cultural Divide, Business Etiquette, Career Tips, Customer Service Etiquette, global competency, Global Etiquette, Gracious Living, intercultural competence, Lifestyle, Millennials, Modern Manners, Networking, Office Culture, Phone Etiquette and Protocol, Relationship Building, Self-Awareness, Social Etiquette, Workplace Diversity, Workplace Etiquette|

In an era when everyday communication methods involve GIF keyboards, Snapchat filters, and group messaging, young professionals are poorly trained on verbal telephone conversations. If you fall into this category, consider these 5 guidelines for corporate telephone etiquette.

Art of Conversations in the Millennial Age

By |2018-10-11T14:54:32-05:00December 4th, 2017|Bridging the Cultural Divide, Business Etiquette, Career Tips, Cross-Cultural, Culture and Commercialism, Customer Service Etiquette, global competency, Interview Etiquette, Language and Culture, Lifestyle, Millennials, Modern Manners, Networking, Office Culture, Phone Etiquette and Protocol, University Students, Workplace Diversity, Workplace Etiquette|

To dispel this stereotype and strengthen millennial interpersonal skills, avoid these four modern communication mishaps.

Four Simple Ways to Protect Your Phone from Hackers

By |2018-10-11T14:54:38-05:00October 20th, 2017|Business Etiquette, Career Tips, International Travel Tips, Lifestyle, Observances - Monthly & Daily, October celebrations, Phone Etiquette and Protocol, Social Etiquette, Technology/Gear, Travel|

Cybersecurity is a serious issue that threatens personal data as well as national security. Implement these four steps to protect yourself from outsiders hacking into your phone.

Five Ways to Recover from Face-to-Face Mishaps

By |2018-10-11T14:54:42-05:00September 26th, 2017|Annual Monthly or Day Observance, Business Etiquette, Customer Service Etiquette, Dining, Interview Etiquette, Lifestyle, Modern Manners, Observances - Monthly & Daily, Office Culture, Phone Etiquette and Protocol, Social Etiquette, Workplace Etiquette|

When we make mistakes in the workplace, it says more about how we fix them than the actual mistake itself. For National Courtesy Month, we are sharing a two-blog series on how to recover from accidents that happen at work.

5 Ways to Recover From Workplace Blunders

By |2018-10-11T14:54:42-05:00September 25th, 2017|Annual Monthly or Day Observance, Business Etiquette, Dining, Interview Etiquette, Lifestyle, Office Culture, Phone Etiquette and Protocol, Social Etiquette, Wardrobe, Workplace Etiquette|

We all know the saying, “nobody is perfect,” but in the workplace we aim to be. In honor of National Courtesy Month, here are five polite ways to recover from mistakes within the workplace.

10 Modern Cell Phone Manners & Etiquette Tips

By |2018-10-11T14:54:47-05:00July 10th, 2017|Annual Monthly or Day Observance, Business Etiquette, Career Tips, Global Etiquette, Lifestyle, Modern Manners, Networking, Observances - Monthly & Daily, Office Culture, Phone Etiquette and Protocol, Social Etiquette, Social Media, Technology/Gear, Workplace Etiquette|

10 modern cell phone manners & etiquette tips to use year round

Telephone Etiquette and Protocol

By |2018-10-11T14:55:18-05:00September 12th, 2013|Phone Etiquette and Protocol|

Ever talk to someone who “sounded nice?” What about someone you disliked without ever   meeting in person? Our voices carry a tremendous amount of emotion and tonal information that other forms of technology, like email, do not convey.  This is great because it leads to fewer misunderstandings – but it can also catch people [...]

Go to Top